Advertisements

Tag Archive : life hacks

How Did You Die

Siri tells me that it took 1,347 days from my first blog post, Dropping Out Of The Rat Race… to my 100th blog post. Thereby, on an average taking 13.5 days to write each blog post. If I remove the 31 blog posts written in 66 days of this year, the average will shoot up to 18.5 days per post, therefore making it evident that things are already looking up for my blog.

In the journey to a 100 blog posts, I have had many interesting & challenging moments. There was a post defending an investee company against a much larger competitor that made it to the Economic Times (without my knowledge). The reaction to this was a screwball approach from their legal advisor who tried to pose as though they were trying to make us their client. That whole experience that was blown out of proportion led to a writer’s block, that made me stop writing for almost 2 months. There have also been times where I wasn’t confidant if what I was writing was meaningful enough for people to read. While reading the Bhagavad Gita over the course of the last 2 years however, I have come to the realization that it isn’t worth stressing over whether people like what I write or not. All I am responsible for, is writing and expressing my thoughts and the way it is perceived isn’t under my control. That lesson (albeit difficult) is something I am starting to imbibe as a motto for all the things that I do in life and hopefully inspire the people around me to pick it up too.

Which is why I think this poem from Edmund Vance Cooke is the best way to express what I have learnt from the journey to 100th blog post, a target that I did not believe I could achieve when I started (my goal was 50).

Now my goal is to just write every week day (my goal is 260 blogs for the year) with no particular number of blogs in mind. The only goal is to write and to keep on writing, come what may cause in the end it is the journey that counts.

How Did you Die

by Edmund Vance Cooke

Did you tackle that trouble that came your way

With a resolute heart and cheerful?

Or hide your face from the light of day

With a craven soul and fearful?

Oh, a trouble’s a ton, or a trouble’s an ounce,

Or a trouble is what you make it,

And it isn’t the fact that you’re hurt that counts,

But only how did you take it? You are beaten to earth?

Well, well, what’s that!

Come up with a smiling face.

It’s nothing against you to fall down flat,

But to lie there–that’s disgrace.

The harder you’re thrown, why the higher you bounce

Be proud of your blackened eye!

It isn’t the fact that you’re licked that counts;

It’s how did you fight–and why?

And though you be done to the death, what then?

If you battled the best you could,

If you played your part in the world of men,

Why, the Critic will call it good.

Death comes with a crawl, or comes with a pounce,

And whether he’s slow or spry,

It isn’t the fact that you’re dead that counts,

But only how did you die?

 31/2018

Advertisements

Desperation is the Name of the Game

If all things are equal between two candidates that want me to be their mentor, what would be the difference, that would make all the difference? No, it’s not how equity you will give me or how much respect you have for me… The correct answer is – desperation.

I am not referring to the desperation to get time, money or references, but the desperation that burns through the eyes and words of the prospective mentee to succeed. The desperation that cannot be dissuaded by failure, drowned out by rejection or simply because they didn’t get an immediate response from someone they attempted reaching out to for help. I am referring to that desperation that will make a person turn the world upside down to get what they want – yes that desperation.

In a world of unlimited opportunity, this is the kind of desperation I look for, to decide who I should devote my limited time (a precious resource) to. A person must innately want to achieve the skill he is seeking my mentorship for, and not only be attempting to achieve it because he ‘has to’. This distinction leads to a visible difference in the amount of passion and desperation a person exudes.

The lack of this type of desperation and conviction in the importance of achieving that skill doesn’t bode well for my ROTI (Return on Time Invested).

So, if you think I’m being arrogant, standoffish or aloof to your call for help, I am only checking to see if you are as desperate as you are making it out to be.

29/2018

The One Thing I Couldn’t Relate to in Padman!

I finally saw Padman on Thursday night and I’ve got to confess, I absolutely loved it! I identify with the struggles and humiliation that Laxmikant Chauhan, the protagonist, goes through as he attempts to improve female hygiene practices ie convince the females in his home and village to use sanitary pads instead of a rag during periods. Even though his wife, mother, sisters and entire community abandon him, forcing him to leave his village, the fire within him continues to burn, driving him to achieve the improbable. Down and out on luck, Laxmikant encounters a lady who resurrects him and joins his fight. Her help transforms Laxmikant from a failed entrepreneur about to be beaten to pulp by his creditors, to one that receives international acclaim and success.  To thank her for all the help and support, he named his product after her. Then, when things were looking up for him his entire community, family, and even his wife wanted him back and he left the hand that took him to the peak to go back to the people who were fairweather friends. This is betrayal or to put it more crassly, spit in the face of those that stand by you and support you when you’re down.

This made me think about how in my own journey, I have encountered several such fairweather friends and colleagues. These people who I thought were my near & dear friends, didn’t take a moment to think before throwing me down the well when I was struggling, but when I seemed to be doing well, these same people touted that “they always knew I’d make it large.” I keep these fairweather friends at a very safe distance because their next attempt to bury me is awaiting the next trough in the long journey of success.

I keep close and regard those friends, family members and even colleagues who stood with me when I was struggling the most. People like Laxmikant Biyani who let me use his office rent-free when I didn’t have the capital to pay rent (and he has refused to take rent even now), my Chacha, Ramesh Damani who provided endless moral support over and above his investments in/with me and finally my team that started Artha when it was just a dream and stuck around when that dream struggled to breakthrough. Whenever I write my memoirs (and I will), they will feature prominently in it.

So, that was my peeve with Padman, why leave those that support you at your worst and go back to those that will be with you only when you are doing well? What lesson does the movie impart to the other Laxmikant Chauhan’s have been vilified by their own support system for doing things that are out of the box but continue the fight? What is the lesson to those people that have the heart & courage to support someone else in their fight?

I loved the movie until this plot twist occurred… the writers should have had the courage to script a new ending instead of opting for a Suraj Barjatiya type of impossible, unrealistic happy ending.

I wouldn’t go back, in the movie and in real life.

27/2018

A Sunday Treasure Hunt, for a Good Cause

I am the Vice-Chairman of Mumbai One Round Table 221 (M1RT221) which is part of Round Table India. One of the objectives for our table this year is to host an enjoyable philanthropic event that while contributing to a noble cause will provide an interactive and enjoyable Sunday afternoon with family and friends.

Our first such fun event for 2018 is the “Carwars: Treasure Hunt” that is taking place on March 11th, 2018 from 9 am to 12 noon at National Sports Club of India (NSCI). Participants will be given a set of clues to decipher, which will take them around Mumbai to parts of the city that they haven’t been to in a while or never before. The last time we hosted a similar treasure hunt in 2015, it was a resounding success. We have a ton of memorable pictures of participants posing as statues at Hanging Gardens or hidden signboards around Fort. I am sure that this year will be better than the last one J

The entire proceeds from this event will go to Reevive of Cancer Charity Trust. Reevive an organisation that helps financially challenged cancer patients to fight this horrible disease by giving them access to quality treatment. Their zero administration cost policy is what sets them apart. The organization supports patients from the Tata Memorial Hospital and the money that is donated to them gets directly deposited into the Hospital’s treatment account so that it can only be used towards the treatment costs and medicinal expenses of patients. This ensures that any money contacted to Reevive directly reaches the hands that need it the most.

This event will be a Sunday well spent with family & friends for a cause to help those in need.

Breakfast will be provided at the venue before you go off on your hunt so get there early! There will also be lunch after the hunt (so make sure you make it back!)

To register for this event click here: http://imojo.in/6t6gzz

If you would like to be a sponsor for this event or donate (because you’re an awesome person) email me by clicking here

This event is supported by the Young Volunteers Organisation.

26/2018

Venture Idea: Putting the Custom in Customer Service

One of my favorite entrepreneurial movies is Rocket Singh Salesman of the Year. The movie has a dialogue that goes, “customer ke toh naam mein hi mer likha hai” (the word customer has mer (pronounced “marr” is the Hindi word for ‘to die’) embedded in it). This single dialogue aptly defines the treatment meted out to the billion Indian consumer customers every single day.

All one has to do is go through the Facebook page of any Indian brand and it will not be hard to find the abundant record of horrific complaints and the apathy awarded by these brands to their customers. Although I have been on a crusade against JetAirways for the ad hoc changes to its Frequent Flyer experience, I have seen very little progress in brands making an effort to improve how they treat their customers. Despite the government’s attempt to provide adequate protection to the consumer by allocating a separate consumer court to resolve consumer grievances and penalize erring brands… the problems are only continuing to mount.

I believe that the next ten years will be the golden age of Indian consumerism. With this thesis in mind, I strongly believe that there is going to be the need for a service that goes beyond allowing a customer to air their grievances but actively taking control to resolve these complaints. For a small fee, this service provider can engage with brands to resolve customer’s problems. If that route doesn’t work they should also be able to prepare the legal documentation required to take the brand to consumer court. They can even go a step further to provide the contact details for competent lawyers who can file & fight these cases. As India marches to 1,000,000,000 online via mobile – the market potential will be massive!

I have been on the wrong side of several bad consumer experiences in India and there used to be a company called myakosha.com that was solving my problem. They played the role of a service provider who resolved these issues directly with Idea, Jet, AMEX and other companies that I was facing issues with. I simply loved their service and the way they made these brands come running to me to solve their errors was an experience worth living through. However, for reasons best known to the MyAkosha team they pivoted to another business model leaving a gaping hole in the ecosystem. Now, I am personally motivated to be that agent of change for the way Indian brands treat their customers. I have a design team ready to develop the front end, know a law firm who can provide the infrastructure & know-how for this service and am willing to fund this project out of AVF.

I am seeking individuals who have a strong background in social media marketing, customer complaint management, and a strong tech background. I am also looking for a person with a strong background in data analytics to build out this venture.

Do you know someone or a team that fits this bill?

Email prospects@artha.vc with a cc to karishma@artha.vc.

25/2018

KISS for your Investors

Imagine that you have been invited for a stand-up comedy show of a well-known comic. You are excited about the show, arrive well dressed with a date in arm, get your favorite drink and are sitting in the front row with bated breath. Then your comic comes on stage, everyone starts clapping (including you), the atmosphere is full of excitement and anticipation. Just as the comedian begins to speak, you realize that his act is in Russian, Spanish or Klingon i.e. whatever language is completely foreign to you and the audience. For the first 3-5 minutes, you try hard to understand what he is saying then look around to see a similar look of bewilderment on everyone’s faces. Some people leave almost immediately, and the remaining make heckling sounds, the artist looks bemused but act continues, rooms starts emptying out and finally you, who has checked out mentally a while ago, decide that it had been enough and join the beeline to the exit. How inclined are you to attend a show with that comic in the line-up the next time around?  

Unfortunately, several founders are guilty of being that incomprehensible comic. Using acronyms or words that only your peer group understand may give the smart founder several accolades at startup events but leave investors (like myself) flummoxed about what the business really does. In fact, I feel that if a founder cannot explain what they do in layman’s terms to someone who has no knowledge of the technical jargon of that industry, then the business is too complex for me to invest in. A founder may feel short-changed because as an investor, I am supposed to be “in the know” but the truth of the matter is that I am not supposed to be the knowledgeable person in the room about their industry, the founder is!  

This video from the show Silicon Valley aptly explains what I fear as an investor 

A founder that is unable to explain what their business does to me in terms that I understand, is running a business that most customers won’t understand. To educate a customer entails a long sales cycle, and I find it is best to avoid such long-tail plays. However, when a founder is able to explain a complex model in simple terms, it gives me immense confidence in the fact that prospective customers will understand it too and therefore not hesitate to adopt it. Not only that but also the founder will easily be able to train lay people on selling his/her product or service and achieve targeted sales without hiring expensive talent. For the investor to have such confidence has tremendous value.  

Here are some of the tools that founders can use to explain complex business models:  

  1. Paint a picture of what their target customer currently does to solve the problem and how their product/service will change their life  
  2. Dumb things down by using simple everyday terms that anyone can understand 
  3. Use check-backs like does that make sense? to ensure that your audience hasn’t lost you 

There are many other techniques that founders could use to present an impressive but comprehensible pitch. The best way to test a pitch is to present to the most challenging audience i.e. people that wouldn’t understand their business at all. These unfriendly audiences will force you to KISS (Keep It Simple Stupid) for the investor, which is exactly what we are looking for!

So, don’t try to challenge the intelligence of the mere mortal investor and just KISS for us!  

23/2018 

Book Review: The Wild Diet

Do you know that in the 16-year period between 1988 and 2014, the weight of an average American male increased by 15 pounds, while his average height remained the same?

Did you know that India’s consumption of sugar increased from 5% to 13% of all the sugar produced in the world? – much faster than the global average.

Do you know that many types of white sugar are processed with bone char, thereby making them non-vegetarian?

Neither did I, until I read Abel James’ wildly popular book, The Wild Diet. The book talks about how over the years our diets have morphed from natural foods to processed, factory-manufactured foods that contain many harmful chemical compounds and the negative impact that it has on our body.

I find Abel’s advice to be prudent and sensible. He advises me to consume any food that my body wants, but to focus on the quality vs the quantity of that food. There is no advice to count calories, work out for hours, consume weird & tasteless foods or potions, eat 6-10 meals a day, etc. Instead Abel simply urges me to listen to my body and provide it with adequate nourishment, ample rest and just enough exercise to break a sweat.

Abel shared his own struggles about gaining weight despite being an active person that ran marathons and ate lots of fat free and sugar free stuff. His own investigation into the food that he was consuming led to the realization that industrial food processing was the leading cause of his troubles. Once he began to eat the RAW (recently alive and well ingredients) version of the things he liked, the excess fat dropped off just like that! This book breaks down the process of how and why that happened.

The book is written in simple language and from Abel’s point of view, which makes it easy to follow. It took me less than 4 hours of uninterrupted reading time to finish the book. The simple recipes to make amazing & filling smoothies, soups, entrees, cookies and cakes (yes you read that right) were especially helpful. The only thing that I am being asked to do is remove the refined and processed foods from my diet .

I tried my hand at making a smoothie and a soup yesterday. Not only was it easy it but bloody delicious and filling. This successful trial motivated me to take up the 40-day challenge (in the book) to lose 20 pounds! After reading this book, I believe that one of my year end goals will be finished earlier than planned! 🙂

Links:

Here is the link for Abel’s book on Amazon

Here is the link for his podcast on iTunes

Here is a link to the app that provides recipes for his diet

Lastly, I want to leave you with this video of Kurt Morgan who lost 87 pounds on the “My Diet is Better Than Yours” show by following Abel’s advice. This one is pure gold!

 

10/2018